Canada Post Service Interruption

ARRIV Properties would like to notify tenants that Canada Post is experiencing a labour disruption, effective September 25, 2025. Mail and parcels will not be delivered, and no new items will be accepted. You can find more information on Canada Post’s website. We ask all tenants NOT to send their rent cheques and money orders by mail until further notice. Other payment options are available. Please see other available options here.

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Tenant Resources

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DOWNLOADABLE RESOURCES

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PRE-AUTHORIZED PAYMENT FORM (PAP)

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CONSENT TO DISCLOSE INFORMATION FORM

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REQUEST FOR SPECIAL ASSISTANCE FORM

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NOTICE TO VACATE FORM – N9 FORM

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Paying your Rent – important information

According to your Tenancy Agreement, on or before the 1st day of every month. Payment received after the first day of the month are late and show that you have a record of rent arrears.

  • Set up Pre-authorized Payment

    We highly recommend that you sign up for our pre-authorized banking system, which will automatically process all future rental payments. This way, you won’t have to worry about making payments manually every month.

    Online banking, telephone banking and cheques are other great and convenient options. Note that you must allow up to three business days before your rent is due for these options.

    To learn how to set up pre-authorized payments, please reach out to your Tenant Experience Coordinator at your closest ARRIV office.

  • Available Methods to Pay Rent

    Pre-authorized Payment (PAP)
    An automatic withdrawal from your bank account on the 1st day of each month. Changes to the amount of your rent are made automatically. Click here to download the form.

    Cheque or Money Order
    Cheques or money orders must be made to Ottawa Community Housing Corporation. Please include your name, address, tenant I.D. # and your phone number. You may bring to an ARRIV Properties or OCH Office.

    Interac
    Not currently available

    Online Banking
    If you pay bills through electronic banking, you can set up the rent payment just like your other bills. Should you require assistance, please contact us.

    E-Transfert and Cash Payment
    OCH/ARRIV does not currently accept e-transferts or payment in cash.

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